![]() At one point she called me back and told me "you have to stop calling me ten times a day if i dont get back to you that means im buisy" i was shocked at the way i was spoken to especially since 3 weeks had passed and I had not heard anything back from her. I submitted everything ***** asked for and sent emails and tried calling many times to ask if she recieved eveeeything she needed. I actually even gave two addresses in case one fell thru. I payed tge applucation fee for a unit and mafe sure to ask if there were any potential applicants before applying and was told there was not and that Id be tge only applicant at that time. After being told there would be a cancellation fee, is when you suddenly decided to say you were dissatisfied with my service.Sincerely, ***************************** You thanked me for meeting the Sheriff's at 3:30 in the morning, for handling boarding up the window, securing locks and repairing the busted door, for sending you the report etc. As mentioned above we have been communicating by both phone and email multiple times in the past few days so why would you state that you've been waiting 2 weeks to hear from me? You have never expressed any dissatisfaction with my service. I told you I had an approved tenant so therefore you would owe a cancellation fee. You called me on March 8th to say you decided to sell. It was in case it wasn't rented within 30 days you wanted to sell. These discoveries protect you as a landlord from tenants with bad financial habits.We have a record of all communication in our system. However, the applicant had a very low credit score and a collection from a prior landlord which I had already explained to you. Her relative applied and I was not at liberty to discuss that with her. So yes, they are given the lockbox code and I verify their work before approving their invoice.Regarding your racist comment, I'm assuming this is in regard to the neighbor that called you who is not a party to the transaction. So, your claim that you've waited 2 weeks for a response is unfounded.We only use trusted, licensed, and insured vendors. In fact, I emailed you Friday and again yesterday. We have emailed 26 times and I always replied promptly. All but 2 of those calls were answered by me. Always busy!!! The day goes by quickly.******, I'm so sorry that you have resorted to leaving a bad review in an effort to get out of paying the cancellation fees that you owe for the work I have completed.I checked my phone records and you have called me 15 times between October 21 and January 23rd. You meet tons of different people and encounter lots of different personalities. You can spends hours on the road in the field. High volume written and phone correspondence. ![]() What is a typical day like for you at the company? You are given the freedom to do your job thoroughly and independently, but IF or WHEN you need them, your management team is there to support you. Managers take your suggestions to their monthly meetings for discussion and frequently make changes based on staff ideas and concerns. Team oriented, your team quickly becomes your family! Whenever one department is short staffed, all other departments will jump in to assist. What is the work environment and culture like at the company? Mediating between tenant and owner was also very challenging. The ever changing laws made this job challenging. What is the most stressful part about working at the company? Team atmosphere, managerial support, flexible schedule, family oriented company, promotes from within, pay and bonus scale, hard, but very rewarding work. What is the best part of working at the company? ![]()
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